V-MiC.. Standard Terms and Conditions

Company: V-MiC Energy and Lighting Solutions

Location: Bexley, England

Governing Law: United Kingdom (UK) or international trade laws, as applicable

1. Definitions

· “Company” refers to V-MiC Energy and Lighting Solutions.

· “Client” refers to the person or entity purchasing goods or services.

· “Goods” refers to lighting products, fittings, or systems supplied by the Company.

· “Services” refers to design, installation, maintenance, or consultation services provided by the Company.

2. Quotations and Orders

· All quotations are valid for 15 days unless stated otherwise.

· Orders must be confirmed in writing (email or signed document).

· The Company reserves the right to revise pricing if materials or transport costs change prior to confirmation.

3. Prices and Payment

· All prices are exclusive of VAT, duties, or delivery charges unless otherwise stated.

· Unless otherwise agreed in writing, 100% payment is required in advance before delivery or commencement of services.

· Any variation to payment terms must be agreed upon in a separate written agreement.

4. Delivery and Risk

· Delivery dates are estimates and may vary due to factors beyond the Company's control.

· Risk in the goods passes to the Client upon delivery.

· Ownership remains with the Company until full payment has been received.

5. Installation Services

· Installation services are considered additional and must be clearly stated in the order or quotation.

· If not requested or written in the agreement, installation will not be assumed to accompany the goods procured.

· The Client must ensure site readiness, power supply, and access before installation begins.

·Installation services are typically performed by contractors appointed by V-MiC in the client's region. These contractors are independent entities that meet specific requirements and are capable of handling V-MiC’s products. Therefore, any issues related to installation will be addressed directly with the contractors.

6. Warranty

· Warranty periods are product-specific and shall be communicated per item or category ranging from 12 to 60 months.

· Warranty covers manufacturing defects only, not damage resulting from misuse, improper installation, or external factors.

· The Company's liability under warranty is limited to repair, replacement, or credit for defective items.

7. Returns and Cancellations

· Goods may only be returned with prior written approval from the Company.

· A restocking fee may apply for non-defective returns.

· Custom or special-order items cannot be returned or cancelled.

8. Liability

· The Company shall not be liable for indirect, consequential, or incidental damages or losses.

· Total liability shall not exceed 50% of the total contract value.

· The Client is responsible for ensuring products meet local codes and project specifications.

9. Intellectual Property

· All designs, drawings, and proposals remain the intellectual property of the Company unless released in writing.

· The Client shall not reproduce or share Company designs or documentation without prior written consent.

10. Force Majeure

· The Company shall not be liable for any delay or failure caused by circumstances beyond its reasonable control, including natural disasters, supply shortages, strikes, or transportation issues.

11. Governing Law

· This agreement is governed by the laws of the United Kingdom and, where applicable, international trade laws.

· Any disputes shall be handled in the courts of competent jurisdiction within England.

12. Acceptance

· By placing an order, the Client acknowledges and accepts these Terms and Conditions in full.